There is competition in most markets, but people are lazy and stick with the incombent telcos and cable companies which slows the expansion of competitive players. I live in probably the most competitive market and I am paying 100 CAD/month for unlimited gigabit, unrestricted Internet.

Net neutrality has been critical because the incumbent players have usage caps, and have tried to offer bundled services that aren't metered. This was stopped by the CRTC, but it is exactly how regulation restricts anti-competitive activities.