Ask HN: What do you use for incident DevOps (humans)?

5 pointstherealmarv1 comment

What good and not to pricey (24/7) services do you use if e.g. the database connection fails or a service needs to be restarted? I'm looking for a real human which ssh into the machine not automated solutions.

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It sounds like you're looking for a managed services provider. Many hosting companies will do this or partner with companies that do. You can start there. I believe that this is one of the few things that Rackspace still does. Of course you could try to find a system administrator or two who would be happy to do some part-time work in exchange for a retainer.

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