I incorporated an LLC through Legalzoom a few years ago that I didn't end up using for its intended purpose, so I logged in to cancel the renewal. After spending about 15 minutes combing through all of the account settings and reading the fine print I couldn't find any way to cancel the renewal (they must have forgotten to add that functionality to their UI), I gave up since the card they had on file was expired anyway, so I figured they would just cancel the service when they realized they didn't have a valid card on file anymore. Instead I got a bill from Caine & Weiner Commercial Collection Division for $160; no warning or notification from Legalzoom. I'm still super pissed about this and I definitely won't use or recommend Legalzoom to anyone anymore.