If a majority of customers wouldn't even care if this happened, then why is it the internet doomsday? Seems like you can't have both sides of the argument. Unless I'm missing your point.
So you can have net neutrality be removed, and nobody care that it was removed, but still be in a much worse position than before.
Similarly, the PATRIOT act was passed, and "nobody" cared. That doesn't mean that nothing changed.