- Call scheduling: the calendar is another thing that perspective customers are likely to be already managing on their own in probably better ways. For example, without a critical dependency on a startup and with sophisticated software supporting some useful forms of integration and collaboration.
- Complete client process: this must be the part with a link to more details. Oh, wait, no link. No further explanation. A fairly ineffective strategy if you want to convince prospects that you sell something worth buying: basic professional services need to be dependable, not to titillate curiosity.
Further scrolling: pricing
$29 per month for what, exactly? A simple pricing plan usually facilitates customer acquisition, but how can the service be so one-size-fits-all?
How many people would think they are light users for which $29 is a high price?
On the other hand, a very busy personal assistant alone should approach and exceed the cost of a full time employee: is there a risk of being dismissed, as a money-losing customer, at the delicate time when my freelancing activity is blooming and many clients call?
I also tried the "sign up" button. I expected a form, instead there is a "start" button and a screenshot of what appears to be a LinkedIn-like public profile page of Miranda Betts. I am not Miranda Betts, why am I seeing that?
The "start" button opens an ugly form (maybe it looks better on a smartphone) demanding name, email and (surprise!) LinkedIn URL. No other details, like for example location, company type, businees needs. "We'll get back soon". This means they'll harvest information from LinkedIn and, at best, guess something wrong.
Evidently, the difference of attitude between communicating with customers and investigating them isn't clear to everybody.