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Comment by ChrisArchitect | Hacker News Reader

Meh. I think I will continue to use Uber because from what I can tell, and what annoyingly no one seems to talk about in this conversation, is the difference in the services/experience. The user experience of taking a ride is not the same/not as seamless because you have to do all this payment/tip stuff at the end. Uber has always been a hail/get in/get out experience. No incentive to change to Lyft

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You’re misinformed. It’s nearly exactly the same as Uber, especially now that Uber does tip.

You just get out of the car at the end. Next time you open the app you either rate and tip or just rate.

could you elaborate on that ?

I've never used Lyft but i think it works just like uber. this is what i found on their site

How Much Does a Lyft Ride Cost? Depends on where you’re headed and when. There is a base charge and a cost per mile and per minute, with extra added on when your pickup point is in Prime Time, which happens during higher-than-normal demand to encourage drivers to get on the road. For price estimates of rides in your city, check out the Lyft city page. Oh, and never worry about carrying cash — payment happens seamlessly through the app.

https://blog.lyft.com/posts/how-does-lyft-work

I use both Lyft and Uber regularly, and it's the exact same experience (except that the Uber app/system periodically decides to not process my request for unknown reasons).

also for the record, I used Uber initially and for years solely to hail licensed taxis. Purely out of convenience. The drivers were smarter about roads which is a big deal, generally more available etc. Only in the past year or less have the Uber X drivers gotten better at local directions and more plentiful, so then cost wins.

and ok, fine, if the experience is exactly the same - what's the incentive to switch or even set up the second app? Uber wins on first in, same as if anyone local remembers, Hailo eventually gave up and pulled out of the city because couldn't get users over etc

People who aren't entrenched now have another service to choose from. people who are entrenched will be fought over on price and quality of service.

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