“Good On Video” Is The New “Good On Paper” With HireHive (YC S10)
techcrunch.com
techcrunch.com
Let me explain: my wife is looking for a job now. She's not an engineer so the progress has been slow: hundreds of resumes emailed, no response, constant thoughts like "something's wrong with my resume??". Now you're telling me that she needs to sit down and film herself hundreds of times and then stare at the empty inbox and think "something's wrong with the way I look/talk?" That's just disgusting.
On the other hand, if your wife has a sparking personality and an average resume, video response might actually help her stand out of the crowd.
I look at video as a substitute for phone screenings rather than a substitute for a resume. I hate phone screenings.
It's actually sort of good for marginal candidates, though -- if it costs me much less to interview 100 vs. 10 people, I might look over a lot of people who would get rejected at an even earlier stage otherwise.
The current job market is definitely a slog for non-engineers (somehow the market for engineers has remained strong). We'd like HireHive to be a way for people like your wife to be able to stand out from the crowd.
I'm in contact with a good number of companies that are hiring. I'd be happy to pass her info along if there's a good fit. Email me at nick [at] hirehive.com.
I appreciate your blunt feedback.
Anyway, I can imagine this video thing taking off, unless there are legal problems. Don't know why, but I think in the uk you are not supposed to include photograps with applications. Perhaps to prevent racism?
It's more a case of being considered inappropriate than legal barriers...a friend of mine recruiting abroad found the idea of attached photos nearly as amusing as the adjacent salary demands.
I think that the video thing will suffer more from being considered a bit odd or time consuming compared with skimming through text, especially for large non-creative employers looking to fill a quota. On the other hand, webcam interviews could start to replace the first-stage phone interview.
No, I'm not one of "those people" :-) My initial reaction was negative because filming yourself a hundred times is a torture. I failed to see what's in it for folks who are looking for jobs and are pretty miserable already.
Your argument is also flawed because you are comparing video clips to interviews like they're going to replace them which they won't.
One can make an argument that this approach will eliminate the need to apply to hundreds of jobs. That would be great, but how? The ratio of resumes/replies is determined not by technology but by applicants/position ratio.
I've exchanged a few emails with Nicolas and he feels confident that the product will make life easier for candidates as well, I really want him to be right/succeed. At least YC companies are using it right: they actually save time for an applicant.
If a company discriminate based on race, they will get the kind of performance they deserve.
There are specific, legal, questions you could ask which would be ok ("how many years of experience do you have with bras?", various technical questions, etc.) which might correlate highly with certain physical characteristics.
I think there is a moral argument against discrimination on these grounds, but there's also an argument for letting companies make their own decisions.
Even without legal prohibitions on discrimination, I wouldn't want to create a workplace where this kind of discrimination happened -- even if it were good for a specific job, it would also drive away other candidates for other jobs, and I think the net loss would be greater.
Job boards are broken, and this is a good step in the right direction, and I wish them the best.
I would caution though against not looking at the discrimination piece head on, and addressing it clearly.
The reality is, video interviews do make it much easier, and less costly to discriminate, and easier to hide it. People who have been targets of discrimination might be less hesitant to use them. This might skew the candidate base...etc.
I don't have any good ideas about how to address this, and I'm excited about these guys making a dent in how we hire, but I do not think you can take more than a few steps in this direction without directly addressing its possible (and probable) misuse.
But as Bruce Schneier often says, technology makes it easier for the bad guys to be bad; that doesn't mean the technology itself is bad.
You're going to be judging my skill at speaking into a little square at the top of a computer. I hope this isn't treated as a tool to judge interpersonal skills.
What value is added, beyond making it easier to dismiss people based on appearance and personal preferences? I guess judging based on a perceived personality is kosher, but let's be realistic about the purpose here.
I think a live video-call is totally fair-game, but something about this definitely rubs me the wrong way.
Another advantage is that, for some people at least, it's a lot easier to just record yourself speaking for 60 seconds than to write a cover letter (which have become engineered to point of being pretty bland, IMHO).
This sounds of little value beyond evaluation of acting skills. Might be of some use for a sales position.
A few people are worried they may be discriminated against if they send a video, but if someone is going to disqualify you based on what they see, they will do it when you show up for interview. So at least you save time.
I see hire hives approach as great for everyone if they can execute well - it gives a much better idea of what a candidate is actually like than paper, without the expense or huge time sink (for both parties) of an in-person interview.
One of the challenges we face is to figure out how to set the tone so people can relax and be themselves. Is there anything that you think would help you feel more comfortable?
Thanks for the feedback :)
You have the chance of making the process more efficient, especially when there are hundreds or thousands of applicants. Maybe use a video pitch by the interviewer, clip about the company, etc. to set the setting and make the candidate comfortable, and then do instant-response questions with video response.
I might also start the interview with some super-softball questions, to get the user familiar with the system. "What's your name?" isn't really good, but some really easy tech questions or even general knowledge questions might be good.
The main benefits to me in having a bunch of recorded interviews is that I can instantly drop one if the candidate is obviously a reject. It took me a few years of hiring responsibility before I got to the point of "I'm sorry, I have to end this now" if someone is obviously unacceptable 5-10 minutes in. A problem with doing that in real life is that you need to block out the whole interview on your schedule, and it's harder to fit other things back in once that is freed.
Being able to outsource reviewing answers to other people in your organization would also be great -- e.g. sending the database question to your database guys. If you are really interviewing 1k people, you can have your database guy look at 10, grade those, and then have a junior person, based on those, grade any which pattern-match well, and refer the others back to the expert.
I'd still prefer a written or executable test for most technical jobs, at least as my initial screen, and an IM or phone chat, but I could see the value of this for some roles.
Also, things like lighting and sound can make a pretty big difference, so providing basic info on optimizing your setup might help.
I also like the idea of having each company do an intro video that sets the mood.
Good luck!
i believe employers will realize this too and once they do, they'll insist on having video as standard in applications. once that happens, uploading videos of yourself will become more commonplace and eventually feel less alien.
why?
Also, I don't think this test fares very well in retrospect. Steve Jobs probably would've given a good video resume, but what about Bill Gates, Mark Zuckerberg, Evan Williams, and the like? These guys usually come across as duds on video.
YC reviews are different; you're being reviewed by hackers who don't care if you hair is combed or if you wearing a hoodie with some nintendo character on it. I think employers would LOVE having this kind of rich information in their applications, but at what price to the applicants?
The rest of the world isn't as laid back as YC. If I'm going to have to start applying for jobs with video, I'm going to have to study the questions and write up scripts. Practice those scripts on video probably a dozen times, choose the best one. I have to dress up and gel my hair, clean up my background, clear my desk of cans and bottles. Worry about how my teeth look, if they can see that pimple on my cheek, etc. All for what will result in only a few mins of video. It sounds very trivial and superficial, but with video, a job application is now a pseudo-interview, if you mess that up, you don't get another chance. It takes much longer to cut a video reply you're happy with than it does to write a paragraph you're happy with.
My assumption would be that someone with a flair for showmanship can excel at this even if they are a mediocre performer. However, I could see this being useful for real time.
At Active Interview, we've been doing video interviews for a while now. We've gotten good traction among organizations who have continuous hiring needs and/or those who need to process candidates who are geographically dispersed.
For example, One Laptop per Child used Active Interview to screen a couple hundred applicants from around the world. They used us to test:
1. interpersonal skills & communication
2. language proficiency
How much time/money would it cost to coordinate and phone screen everyone?
We've also gotten a lot of interest from academic organizations, who need to process applicants every semester. We've especially been working with graduate departments, like MBA programs, who have a high number of international applicants. They use us because:
1. Time shifting - it's difficult to set up a mutual time with candidates around the world.
2. Language - many international applicants have through the roof English scores and can write like Steinbeck, but can't speak a lick.
3. Normalize interviews - different recruiters assess candidates with varying degrees of leniency. Active Interview lets the entire recruiting team view, score and comment on every candidate response. The scores are tallied and averaged.
4. Most candidates like taking a video interview over writing yet another essay.
I understand why some may be skeptical, but there's definitely a need for video interviewing for some types of organizations and I'm glad Hirehive is getting some publicity for all of us in this area.
Of course, nothing beats face to face, but it also comes at a cost (time, money). We built Active Interview to help those who need to quickly process a large number of applicants at as high of a resolution as possible.
I'm not arguing against the value of seeing someone in person (although depending on the context I would be happy to give up the extra data to get the whole thing done faster and more conveniently). I'm arguing against badly-lit, amateur video postage stamps.
AI's work with OLPC was awesome!
For example, Thunderbird School of Global Management, a top international MBA program, is planning on using Active Interview as part of their admissions process. They're letting applicants answer a video questionnaire to replace 1 of 3 essays. It's purely optional. They have a full admission team of 10+ people, working full time traveling around the world screening applicants. Using a tool like AI saves tons of time and money in the early screening stages. Unless you are a organization like that, you won't truly feel the pain that Active Interview or Hirehive solves.
I know the job market is not good right now for job seekers to be chosers, but if I have to apply with a video, I would feel more up to it if I see the hiring team's or manager's video too.
Not sure about this. Generally, I'm uncomfortable with all the room for discrimination that something like video brings into play -- even if it isn't intentional.
See the case of orchestra auditions where female players did tremendously better when judged from behind a screen, gender being removed from the equation. Even if people feel unbiased about a lot of roles, they might still have them play out... ???
That, and I just think so many video things like this end up gimmicky. I can see it well applied, and also easily misused.
I instantly get deer-in-headlightsy and stiff when the camera starts rolling, so a potential employer wouldn't get an accurate read on me.
But as an idea, I like it for its novelty. The jobs space is broken in many ways and this is worth a shot. Just don't think it will work for every job type. For hiring at Crate & Barrel or Starbucks perhaps.
I'm not entirely sold yet that this is good for hiring developers since some of us are probably not comfortable talking on video.
Maybe the niche for this service is for hiring receptionists or sales/marketing people.
Thanks for the pointer to SayHired!
Now you want me to record and produce a video selling myself? Hah! Good luck with that.
I've never used video, and I have hired people based solely on phone conversations, or IRC conversations -- but usually phone/irc followed by an in-person interview.
I can't think of any value of recorded video over realtime chat for anything except "create a video clip for me!" For a sales job involving in-person meetings with clients, a realtime video chat might be a bit better than realtime audio, but the difference is much less than the value of an in-person meeting.
For a developer job, I would consider this totally without value. "IM presence" and "how well can he explain something in words" (voice or text) would be worth vastly more, and "sit next to me and do this task and explain it to me" would be the ultimate test.
We're working on the grading/evaluation features on the employer-side right now. This is something we're excited about, because it allows for more people to give input in the hiring process and opens up the possibility for coordination among companies as we're doing with the YCommonApp.
Always happy to hear what real people find useful :) Feel free to email me (nick [at] hirehive.com) if have you any other suggestions or questions if you try out the service.
2) It's a lot harder to "cheat" on a realtime exam, especially on video. The purpose of the interview is to evaluate a candidate, and it's unlikely that candidate's much smarter (or paid) friend would be part of the long-term package, but it's entirely possible someone could be getting assistance during the interview. (it's basically like when a law or consulting firm sends a partner to win the business, and then has summer associates doing the actual work once they're engaged...)
Assuming remote-interview-only, this would be a problem. Also, I view in-person interviews as fundamentally somewhat random. If you really like a candidate on paper (or on video), and he shows up and is close but not necessarily 100%, a lot of interviewers are willing to explain away problems as "he was nervous" or "having a bad day". Once an interviewer emotionally bonds with a candidate, it's a lot harder to be objective -- this is why I like to do early-stage objective/automatic screenings to determine basic competence.
Only if the technology is trivial