They made a mistake and they've owned up to it and are doing the right thing.
Thank you, Logitech, for listening to your customers.
They made a mistake and they've owned up to it and are doing the right thing.
Thank you, Logitech, for listening to your customers.
People should still be upset about this, even after Logitech's bean counters calculated that the negative PR cost would have been greater than the cost of doing the right thing in this instance.
Not that extreme, but come on... if you screw people over in a product space as janky and anti-consumer as the IoT, then replacements or refunds should be standard and not reluctantly extracted from you.
... will say some shit like, "I take care of my kids." You're supposed to, you dumb motherfucker! What kind of ignorant shit is that? "I ain't never been to jail!" What do you want, a cookie?! You're not supposed to go to jail, you low-expectation-having motherfucker!