Dear Nani

Thank you for your tablet which we received on March 7, 1750BCE. We appreciate your business and can assure you that feedback like yours is important to us because it helps us improve our business. We take all feedback very seriously. We apologize if our service did not meet your expectations, but, more importantly, did not meet the high standards we set for ourselves. We are always striving to improve, which is why we remain Mesopotamia's leading producer of copper ingots.

Enclosed is a discount code which you can use on your next purchase to compensate you for the difficulties you experienced. This coupon expires in 1749BCE

Sam-Gun, Cutomer relations