But lately, I flipped. I think responsibility needs to correlate to some extent with power, to be useful. FB have power now, big power. They are not some site, they're a core social and political institution of society.
In some circles, FB's just a very common way to conduct part of your social life. In that context, complaining about FB is like complaining about your local town square. It's noisy and filthy and making our social time suck. I consider this an appropriate complaint, considering what FB is and does.
"Go start your own social network" is a red herring. It's like saying "if you don't like this country, leave". At least, I consider these similar.
On the news point, I consider this a seperate point and a bigger deal. This is what flipped me. FB is the world's most important news outlet. I think this is undeniable in 2017. They have tremendous power (and responsibility) in this role. News/journalism is an institution of democracy and political life generally. FB decide who sees what news, and this is a huge deal. If they peddle crap quality news, the overall quality of journalism in society deteriorates. The quality of news (taken as a whole, including the news bubbles and everything else) on FB is terrible. It's a valid complaint and we should be louder about it.
Social networks are optimizing for the derivative of peoples actions. A/B testing to see what causes more clicks etc. However, people are complex enough that they notice patterns and change how they approach things. Some of the most frequent users suddenly chose to quit.
I remember seeing a slightly different discussion on HN ~5 years ago with almost the same arguments and thinking it was Déjà Vu because it was so similar to another HN post. Which get's a very different response than the first time around, because people change. Yesterday FB may have been the worlds most important news source, today less so, and long term people will treat it as just another tabloid.
In that context, starting your own 'social network' will eventually be good advice, because trust is much easier to lose than gain.
I favor freedom of speech and freedom of association. If I have a friend who keeps posting BS articles from shady sources (and I do) then I just block them from my feed or simply ignore their posts about current events and conspiracy theories.
I think asking FB, or any other platform, to start policing the quality of what we post is dangerous. What happens is if a story breaks that official authorities deny, but which is actually true. Would you want FB being the arbiter of truth, in such a case, or would you prefer for individuals (preferably alot of them) to be free to do their own research and to come to their own conclusions?
I agree that delegating to Facebook judgement of what speech is acceptable or not isn't a good idea, but the flip side of that is you have to take a slightly more active role in cultural discourse if you have any desire to see society converge on good ideas, and eschew harmful ones.
Imagine you run a coffee shop, and a local political group hosts a weekly get together there. They're weird people, always talking about crazy theories and plans, but they're not hurting anyone and they're great customers, so you don't want to kick them out. If some other people come in and start getting freaked out at the conspiracy talk and "time to march" proclamations, shouldn't you walk over and say "hey don't worry about them, this stuff is completely crazy, I actually looked it up myself since they talk about it every week. I'd be happy to show you some articles if you're worried." Maybe you're not technically endorsing their ideas, but you're hosting them, serving them, giving them a prominent place in your shop. You could put a sign out front that says "I don't endorse anything said in my shop", but that just protects you, not your customers.
Now imagine it's not just a coffee shop, but the only coffee shop, everyone in town goes there, and half of them get all their news just by talking to other patrons. Is there any obligation to pay attention to what's being said and who gets to reserve your best tables? If you didn't want to be involved in this, you should have grown so much. If you buy up every other shop and meeting place in town, you have to accept the responsibilities that come with all that power.
This is what Twitter and Facebook are today (Twitter will even hide these accounts in their German digital coffee shop, where spreading Nazi propaganda is illegal, but are fine letting it be for the rest of the world).
Facebook itself isn't a cesspool of just 1 side, so isn't meaningfully associated with any one. Independent and overlapping cesspools of all strokes form and grow in multitudes there.
This statement is incorrect. Twitter has a huge harassment problem, that users have been begging the company to fix for years, to no avail. There are users openly associating with nazi ideology (not exaggerating here - we are talking about users with swastikas as their avatars, nazi references in their bios, etc.[0]) harassing others on the platform. In no way is this people in their little bubble, being perfectly isolated from others who don't share their ideology.
As far as left-wing vs right-wing or whatever, I don't really care. I chose nazis as the main example because this is a very clear ideological group that has been unequivocally responsible for crimes against humanity in the past, against which Twitter chooses to do absolutely nothing (even if this contradicts their own TOS). Well, they choose to do one thing: make those accounts invisible in countries where they would be breaking the law if they didn't. So they literally have a `isNazi` flag in their database, but they only choose to use it to not get in trouble with German/Austrian/etc. law instead of, you know, just banning people who are calling for ethnic cleansing. Great job, Jack Dorsey.
If there are other similar ideologies (left wing, right wing, or other) you would like to put in the same bucket, please do - I have no issues with that. The only fundamental issue is that Twitter is choosing to let extremist, well defined, communities such as nazi ideologues thrive on their platform because growth or something.
[0]: if you really need proof: https://twitter.com/anp14
Cheers. I actually wrote a response before I read this comment and deleted it because this is exactly what I wanted to say, but better written. This is exactly the point. The thing is, we already hold journalism to these standards. It doesn't matter if its radio or TV or print. If a major publication or channel totally dropped all standards as a matter of principle, and responded with "but who knows what truth really is man"type statements... we wouldn't find this acceptable.
Do they have more power and responsibility than the grocery store newsstand that has the National Enquirer next to Time Magazine, or the cable TV company that delivers Fox News and RT alongside more reliable news sources, or the email services that people used to forward everyone nutty right-wing newsletters before sharing them on Facebook became popular?
Most people don't want news. They want outrage porn and confirmation bias. They want junk food. Facebook optimizes for what people want to see, just like your corner store optimizes for what people want to buy. It's not 7/11's fault that people want to drink 64 oz sodas and eat gummy bears and it's not Facebook's fault that people want to read Breitbart.
If 7/11 stopped selling Big Gulps and gummy bears, people would stop going to 7/11 and they would go broke. If Facebook stopped letting people share outrage porn and confirmation bias with each other, people would stop using Facebook and it would go out of business. So those of us who just want a nice place to buy batteries or keep in touch with distant friends and family members just have to accept that people will use those same venues and mechanisms for things we disapprove of.
P.S.: "Journalism is an institution of democracy"? Well, sometimes. And if you do a good enough job of it, you get a prize named after someone who made a fortune by selling terrible quality newspapers: https://en.wikipedia.org/wiki/Joseph_Pulitzer. News has been a cynical business of propaganda for profit far more often than it has ever been an institution of democracy.
You're right, you don't understand.
This is a problem that you don't personally deal with but the data shows that there is a problem.
Many tech consumer products are specifically tailored to get a user more and more addicted to the service, similar to the way the food industry specifically tailors food products to make humans consume more and more of the food (salt/fat/sugar). Never-ending and constantly optimizing research and development goes into this addiction cycle since for many tech products revenue == traffic/engagement.
Adding a little bit of "sweetness" to your product makes it more enjoyable, and that's a good thing. But capitalism is a never ending process of optimizing for profit so before long your product is so "sweet" it is causing serious issues for many people.
I believe it is harder to empirically calculate and observe negative psychological effects than to do the same for physiological effects, but psychological concerns are becoming more mainstream.
The mass collection of data is the real harm. The slowly eroding public web is up there too.
"Oh, is the river polluted? Then don't go in the damn river! Use your head! Don't expect someone, or god forbid the government, to force someone to clean it up just so you can go fishing in the river!"
It doesn't matter if you or I choose not to use Facebook. The rest of the planet is glued to their smartphones and phubbing us every time we leave the house and that affects us regardless of our choices.
Pretending like an individual can simply logout of Facebook and not have to deal with the social consequences is what is ridiculous!
I'll go full Godwin: There were probably less swastikas per square inch at the height of Nazi Germany than there are Facebook logos today. The perceived rise of authoritarianism of some political Other is nothing more than the actual authoritarianism of Facebook.
It's an analogy for the "age old personal responsibility argument", but if you want to get metaphorical then maybe society is the river, Facebook the pollutant?
I mean come on man, it doesn't take a creative genius to connect the dots here, and it's certainly not ridiculous.
Take soft drinks which are terrible for peoples health. Your profit comes from:
1) Convincing people that buying your drink will make them popular & happy. 2) Convincing the government to keep corn subsidies. 3) Convincing everyone that calories in calories out and self control are the _real_ method to health. Our sugar water isn't at fault it's your personal weakness!
We're in a situation where powerful companies use their economic clout to buy off the government and convince the population of falsehoods so they can make more profit.
This isn't new but since we've gotten pretty optimised on at solving genuine human needs (companies vs entropy) is much harder to profit from than fooling suckers into bad choices (companies vs irrational monkey brains).
So now all our most profitable companies largely work to create little anti-competitive fiefdoms and to fool people into harming themselves. So of course people are going to point out that this is terrible and we should probably do something to regulate it's excess.
Externalize costs, privatize profits.
But underneath that simplistic surface view, you're dealing with somebody who inflicts cost on society as a whole to extract profit for themselves. And they extract it in a way that individuals don't necessarily care to fix.
And so, you'll need somebody to stand up for a functioning society. That would then be your "busybodies". (Sure, there's the libertarian fantasy of complete self-determination. Which inevitably leads to a might-makes-right world. Most of us have decided long ago we'd rather live in a civilized society)
And yes, that should absolutely apply to more traditional data-mining companies (credit card companies, for example).
On the other hand I can see why people are treating facebook more like an utility and not a service in a competitive market: the size of its network is now huge and too many people rely on it to receive and propagate information.
The problem with facebook, in my view, is they have (understandably) developed all these tools for you to easily add things to it but make zero meaningful effort to let you (as user) erase things you have place there. After a decade of using facebook, why can't I easily unlike everything I liked? why can't I go and unfollow (massively) "friends" from 10 years ago? why doesn't facebook REALLY delete my content when I tell it to?
I am free to leave facebook or stop using it, but apparently I'm not sure to stop facebook from keep using my old content for eternity. if this was a company that could fold tomorrow, I wouldn't care about this. But its facebook. it's the power company, the water company, the government, and they have my data and does not let me trim it.
Their algorithm acts like a "sad" person who after several desperate and failed attempts at getting my attention to use the service resort to showing my ancient posts/photos to people who are likely to interact with me so that I have to login and use it. It's a sad service.
Sure, they offer an archive process which gives you a zip archive of your post history in HTML, but it's not in any format that's easy to parse or process. On top of that, Facebook events are impossible to get off platform because their API does not expose any way to grab them, which keeps event invites and communication completely locked into the platform.
I'd be much more sympathetic to letting Facebook run amok if they had an actual story for meaningfully extracting data or interacting with your Facebook network without using their client. Then competitors to Facebook would actually stand a chance. But Facebook makes it as hard as possible to liberate your own data, which shows me that they have no intention on letting you leave once you're in.
But this is not gonna happen. As soon as they do that others will use it to migrate users away.
And the quality of the archive they send us is such that it's clear they don't think of the data as "ours".
Facebook didn't just build something really cool and people got addicted to it.
They built something really cool, then hired the smartest people to find ways to make it addictive.
Remember this scene: https://youtu.be/YKRFlNryaWw?t=88
If the Colonel simply makes great chicken that people want to eat, then I don't think there's anything wrong with that. If, on the other hand, he puts an addictive chemical into it that makes you crave it fortnightly, that's a different thing.
Facebook has spent a lot of time and money making itself addictive.
Also, most people aren’t nearly as smart as the people on this thread. So you have fairly average folks getting hooked on tech that was designed to be that way by psychology majors and data scientists.
Also, Facebook could do a lot better in removing propaganda and obvious lies. They just don’t want to remove all the hundreds of millions of fake accounts they report as real to their ad buyers.
It's getting harder and harder to "just don't use" social media.
I don't know about the business perspective, but why is it hard not to use facebook for people? It's a serious question. Everybody I know (me included) who is not on facebook has no problem with it, and it certainly isn't getting harder.By getting off Facebook, you simply make yourself hard to reach and it will make your casual relationships rot and die. When my friends create an event, they click "add all members of 'amazing friend group' to event" and that's it.
Nobody is going to then track down the one person who decided to leave the group for a casual event like "5-7 beer this Friday". Even for big events, you may end up being let out simply because you have made yourself harder to reach.
Sure, by leaving Facebook I would still be able to see my 2-3 closest friends and partner but that's it. Nobody in this day and age is going to send an email to me asking to come to a group event. Hell, I don't even know the email addresses of my closest friends, let alone our extended friend group. I can't even imagine how I would organize a 20+ Christmas event without it.
People will ask if you are going to the party and people tweet about a party or they will ig a photo about it. If you have no point of contact outside of facebookfriendgroup you are on the edge of losing connection to that group. It will start happening when people start moving over to snapchat one by one, joining new circles you are not part of, having smaller parties you didn't know about. If those casual friends are important you really need to strengthen those bonds outside of facebook. One day there will be a new smaller group.. will you make the cut?
Sure, if I'm not looking at Facebook and a party happens without me I'll receive some snaps about it. However at that point it's already too late. Snapchat is for sharing slices of life. Nobody organize big events via Snapchat.
Twitter and Instagram are for interacting with strangers. I can't see how posting a photo of a private event to my Instagram followers would help the situation. All it will do is end up with people unfollowing me for posting content that is not what they follow me for. It's not somewhere to interact with friends. Twitter is even worst. Am I to do? Look at #party daily in hope to stumble on a real life friend using it? On both those networks, I follow brands and hobbies. Not close friends.
Everyone is on Facebook and leaving it would simply make my social life harder. I've tried it many time and I've also seen it happen. Whenever someone isn't on Facebook, you don't see them. It keeps happening. "Where is Bob? Did we forget to invite Bob tonight? Does anyone of you has his phone number? I can't seem to find him on Messenger." Phone numbers and addresses are on a need to know basis. If I never needed someone's, I don't have it. Since everyone uses Messenger to communicate, I don't have a lot of them.
[1] Perhaps that's a French Canadian thing, over here Facebook has around 70% of the population while Twitter has only around 10%. Even if you go Canada wide, Facebook has 71%, Twitter 27%, Instagram 20% and Snapchat 9%.
You'll get left out of real life. If your social circle organizes events on Facebook, and you're the only weirdo that can only be contacted by email and phone, you'll be forgotten by all but your strong friends (who don't need Facebook's friend-menu to remember you).
That might not be a problem if your social circle doesn't rely on Facebook much or you're (for instance) an introvert who doesn't care about parties thrown by acquaintances (which are a nice way to meet new people), but there are a lot of people who those don't apply to and who would have to sacrifice to avoid Facebook.
I'm reminded somewhat of certain websites only favoring a specific browser or being written in a manner that seriously messes with accessibility.
I already covered that in my original comment: it might not be a bad thing for you, but you are not everyone. There exists a significant number of people for whom quitting Facebook would have some real negative costs.
> I think as one gets older one finds that "Partying" with distant acquaintances becomes less and less an important part of one's social life.
Also getting invited to a party was just an example, and not all parties are booze-fueled keggers where you "party."
It's also not "distant acquaintances" I'm taking about. The group I'm talking about are the people 1) who you like enough to want to hang out with, 2) who like you enough to invite you, but 3) don't like you enough to always remember your special communication preferences unprompted.
How is that a bad thing?
It's not normal or healthy to try to maintain hundreds or thousands of "friendships" with people you barely know. You don't need to keep in life-long contact with some guy you spent 4 minutes talking to at a bar while on vacation 5 years ago.
> How is that a bad thing?
I already covered that in my original comment: it might not be a bad thing to you, but you are not everyone. There exists a significant number of people for whom quitting Facebook would have some real negative costs.
> It's not normal or healthy to try to maintain hundreds or thousands of "friendships" with people you barely know. You don't need to keep in life-long contact with some guy you spent 4 minutes talking to at a bar while on vacation 5 years ago.
That's not what I was talking about at all. I was thinking more about the kind of friendly acquaintances that you see regularly. For instance, you might have 3-10 close friends, 20-30 more distant friends, and 500-2000 Facebook non-friends. I'm talking about the second group of 20-30 friends.
If you see them regularly, why not just exchange phone numbers or e-mail addresses? I just don't understand why Facebook is needed to keep in contact with them.. unless you somehow feel it's necessary to always know what those distant acquaintances are eating for lunch at any given time.
Hopefully with technology being simpler, it'll be simpler for the 95% (https://lifehacker.com/this-chart-shows-how-computer-literat...) of people to make websites without walled gardens. But a small business probably thinks an FB page is good enough, why pay for your own design and hosting?
I look at it this way: If FB wouldn't influence the content that you're looking at - e.g. they wouldn't go on fire if someone posts a nude photo - then it were alright to deny responsibility as they'd merely provide infrastructure.
If, however, they do discriminate content they don't like then, given their sphere of influence, they have to be held responsible I think.
Facebook's entire reason to exist is to introspect on, and discriminate between, messages you send through them.
But we're not even close to a libertarian enough nation to just ignore the problems that corporations create for our citizens, even if those problems could be avoided by personal responsibility. And "soul searching" is waaaay too far up Maslow's hierarchy for most US citizens to even start considering.