I feel like this is the core of how "Open Software" is aiming to combat this. By removing the consumer-driven model away from software and putting users in closer touch with developers, we are supposedly developing tools together that better fit our needs. Though, OSS arguably is struggling to meet this theoretical ideal, especially with the current lack of support most OSS devs have.

My life improved considerably when I switched from Sublime to vim, Excel to VisiData, Word to LaTeX (though, I am unsure if LaTeX is completely OSS), etc. I invested the time in learning the language of the tool, but it pays off in droves.