> provocateurs continued to take advantage of Gratipay’s overly welcoming nature, until we had to admit that yes, online communities really do require moderation.

I really appreciate Chad's honesty, humility, and transparency in all of this. I'm really glad to have these words in writing from someone who put so much effort into trying to do the right thing. I hope these words are heeded not just by the startups of today and tomorrow, but also by the megacorps now finding themselves unable to explain to an angry public what's going on on their platforms.