Microsoft employee installs Chrome mid-presentation because Edge keeps crashing | Hacker News Reader

Microsoft employee installs Chrome mid-presentation because Edge keeps crashing

thenextweb.com

84 pointsBhilai22 comments

Certainly he wasn't going to stop and troubleshoot the problem when a 3 minute install would work as a temporary solution but it is funny.

Settle down everyone - Google products have just as many bugs. :)

Where's your evidence?

There is supposed to be... evidence?

Interesting where he's saying that the Edge browser on their machines is locked down, which was causing the crash.

Maybe it's quite a known issue anyway. "Yeah, I know, I know...", he said in response to something.

It's a good thing he wasn't running Windows 10 S: https://www.theverge.com/2017/5/10/15609706/google-chrome-wi...

MS authentication still took longer than installing chrome, lol. Log in with no password, come to some weird state where you never know what to choose, log in again with password, wait for 2-factor, and bingo!

I thought it was funny how he typed in "chromr" into the Start Menu. I feel like I've done that a hundred times. One thing I like about Spotlight is how it corrects typos like that.

Evidence you should never rest on your laurels -- 90% market share to 9% -- and that on what was obviously the most important platform the world has ever seen, the internet.

The fun thing is that this was already a month old presentation by the time this was posted.

This is amazing... Chrome FTW.

He unchecked "send diagnostics" because he didn't want to help google. What the fuck

it's a joke

Poor demo skills. You could easily switch to slides for a moment while you do what you have to do and whilst some in the audience might notice it would certainly be more professional to keep the emphasis on the main message which doesn't appear to be about demoing Edge anyway. It would also make for a less embarrassing video to put on the web.

He made a sympathetic move in a stressful situation and the audience got a few giggles out of it, come on.

Have you any training or experience in demo skills? I worked in presales for several years. What I am describing is standard stuff for handling this type of situation. Downvotes for literally describing the way that you are taught on a demo training course to handle this exact type of situation, wow HN so smart.

Edit: also anyone demonstrating software that values their career should have backup screenshots and video. I would probably have gone straight to video at that point. Audience barely notice and it's generally only a salty few that will quibble about it not being live, and I expect a video would communicate the message perfectly well.

As a customer I would prefer a live demo. Usually a video demo, unless it has to be video (time-lapse etc) will not get my attention and I will ignore it. No way I'm buying something without a live demo.

You would buy something purely on the strength of a demo? If so I hate to break it to you but there's often a lot of smoke and mirrors behind live demos, indeed if the demo jock is good enough you might not even know you are watching a video. In my experience most reasonable audiences are aware of Murphy's law and forgiving of it. My original point was that according to the training I received there are better ways to handle this type of situation. I don't think you've refuted that point.

Have you ever been forced to use a company internal product and it sucked. And you told them soo- and they ignored it. Because stroking there egos is more important then your minor sales job. And then you get your hands on the loudest of all amplifiers, and you get the chance for the biggest i told you so in history.

Sometimes opening the wound and drain the pus, is the cure.

I very much doubt this is the case.

So important to save face, no matter how much your product sucks, right?

Its not like the customer the moment the door closes behind you is alone with the product and finds out anyway. Finds out about those internally messed up production cycles, that reward pleasing your boss more then pleasing the customer.

No, no, its defiantly the messengers fault, for calling you naked, Sire. Its not that all those who are good at sales, dominate in a sycophant culture and thus see no need to fix the damn product.

Bit of a weird response from you there, but I guess I shouldn't be surprised as I'm getting down voted etc for merely describing industry best practice for handling this type of thing.

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