[+] I'm not trying advocate crime here or advising how to avoid it. Just trying to bring to light a vulnerability.
People who are interested in not being identified probably shouldn't. But there are good security reasons to potentially do so.
This is why we can't have nice things...
Freenode and Snoonet, two major IRC networks, are now owned by them.
Disclaimer: Happy PIA customer.
My only beef is I thought PIA would be a kickass gig to work at. Alas, never heard back from my resume. They post in the monthly thread.
Still interested, if any of you PIA people are watching :D
To be honest, my only problem with them is their customer service. And their phone app. My connection is half speed on my phone. :( They also have some strange problems with the linux app (which I wish they would open source). Otherwise I'm really happy with them.
As for the Linux side, their app just needed some better instructions on their site, and then works fine. So I'm not really upset on that, just had to argue with tech support for awhile to get transferred to somebody that knew what I was talking about.
If control of PIA — for whatever reason, and be it that Andrew Lee dies and his heirs sell it, or that he can't finance it anymore, or that a three-letter agency forces him to — ends up in the wrong hands, then also all of Freenode and Snoonet end up under control of that entity.
It's not that I don't trust PIA, but that I fear that PIA itself may end up in the wrong hands.
And I'm not on a crusade against PIA — I won't complain about their donations without requirement to advertise in return to projects such as KDE, with a transparent funding process.
But I am on a crusade against centralizing any services, be it killing XMPP federation (thanks, Google), be it pushing a "secure" Messenger that is bound to a single social graph and server infrastructure controlled by one group in the US (thanks, Moxie), or be it a single compsny gaining significant control over several major IRC networks, clients, libraries, and over Matrix at the same time.
No matter the intentions, how good they may be.
When I checked in mid 2016, their custom Windows client leaked while the VPN was reconnecting after uplink interruption. But then, only six of the 29 VPNs that I tested didn't leak: AirVPN, FrootVPN, IVPN, Mullvad, Perfect Privacy and SlickVPN. Strangely, FrootVPN didn't leak using open-source OpenVPN, suggesting that they're doing something unusual at the networking level. PIA's OS X client didn't leak, however.
They do tend to oversell their servers, however. So you'll often get less throughput than with AirVPN, IVPN or Mullvad.
https://www.privateinternetaccess.com/forum/discussion/26284...
Is this semantics? I am uncertain. I do think that it's in PIA's best commercial interests not to keep logs. It's the core of their business model. The moment a PIA customer's identity is revealed through them is the moment they lose all business.
Another issue is, all their IPs are well known. When browsing while connected to them, you can run into a lot of issues: captchas, blocked sites, etc.
The other day I was accidentally connected and made a purchase. What a giant headache. My purchase was flagged and blocked and it took a lot of my time to call the company and get it cleared up.
I will mention that while it doesn't magically fix slow speed issues, they have the ability to report a slow server through the app (on Windows, I can't attest to any others). You just right click the icon in the notification tray and click "Send Slow Speed Complaint." They do add more servers in areas that are overloaded.
Until it's important-enough for them to track down the card, figure out when it was bought, go over the security footage of who was buying at the time, extract footage of you buying it. They can then extract your face and match against a DB. Or perhaps see what car you enter into, and extract its license-plate.
Heck, even if they don't have that, they can ask the cell-phone companies to see which phone-numbers were connecting to the nearest tower during that period. That already narrows down the list to say, 1000 people?
We're almost there. All the technology is already in place, and the only thing stopping it from happening is consolidation.
I find the speed has almost been completely acceptable. I have had only a handful of times where it seemed sluggish and bogged down.
I know there is a some question of whether they can truly be trusted? Do they truly not keep logs? And they are US based which are all things to consider. I weighed those factors against the customer reviews, price, and simplicity of their service, and I think my choice has served me well. Their rates are dirt cheap for what seems to be a reliable service.