Thanks! :)
Thanks! :)
As far as referrals go: they matter. You won't get much repeat business so acquisition will be a concern (even with an growing divorce rate!). But people get a ton of advice from their friends when the go through the process. The same DJ that played at a friends wedding, played at ours, and now seems to show up at every wedding we go to. People ask my wife about our venue, go there and then call to find out which florists we down-selected to, etc. Point being word of mouth is probably a disproportionately large source of demand. I think that can help mitigate a low customer lifetime value.
I was disappointed this site was not live because I would have bought on the spot!
The biggest issue for me is convenience, as soon as this in-person process became a chore, my fiancee and I thought to look online (again).
Even though you will not get repeat customers, you will get repeat families, party-planners and friends. Our entire vendor list came from family and/or friends referrals..
Good luck!
An idea: -Be able to include more than just an invitation and RSVP. Food choices, maps, registry info would be great. Perhaps you could even have contracts with stores that have registries.