The follower hole was a long running bug for us back when I was at Heroku, it existed for at least 5 years. In fact it'd become a bit of a joke so much so that when we'd start our planning process each time (
http://www.craigkerstiens.com/2013/03/13/planning-and-priori...) we'd start by placing "fix the follower hole" in the high on effort and low on impact to use as an anchor for everything else.
Congrats to the team for digging into a hard problem which Daniel never solved ;), squashing it, and then the great write-up about it.