Enterprise Software Is Sexy Again
techcrunch.com
techcrunch.com
To employ a passive-aggressive Wikipedia edit: [citation needed].
I actually do agree that Enterprise has some really interesting problems, and they are actually pretty good at coming up with solutions that make you go "Huh, that's actually pretty cool." It's just that they're so customized, buried so deeply in the corporate system, you'd never know they were there. Some of the message queue systems I've read about are quite neat.
But when I worked for an Oracle vendor, and at other IT companies around me, it seemed that technology adoption was entirely driven by top-down deployments from old boys clubs and salesmen that promised everything. Remember that old Dilbert strip where the salesman comes in and tells Dilbert he promised feature X, and Dilbert replies it doesn't have feature X? Happened to me too.
If there really is a sea change where clever engineering guys can dictate their software deployments, and not middle-management/sales who complain they just spent $X million on Y, so you'd better use it, then the market does have the opportunity to open up in a cool way. I just want to see more evidence that the market is how he claims.
It's also the rare twenty-something founder straight out of college in the Valley who knows anything about double-entry general ledger systems or what CIOs of Fortune 500 companies really spend time worrying about. When I see headlines about Oracle and SAP worrying about their profits, I'll be more convinced that something has changed.
That's a great point. Any ideas on how you might start educating entrepreneurs to know about these pain points? It seems that by the time you've seen this stuff, you're already at a point in your life where you require stability rather than living on ramen in a scrappy startup.
I wish I had an answer myself.
As for what CIOs (or CFOs) are thinking, you've got to talk to them. They (or if not them, their subordinates) belong to membership organizations. You've got to join them. It usually costs a lot of money.
+1 - this is the biggest reason why it seems so difficult to penetrate these markets.
It seems that the hardest problem is getting the first enterprise buyer. I wish there were more articles discussing this valuable step.
Megavendors may not worry much about their profits because they don't feel yet competition from startups. However this might change soon. One of my favorite enterprise-market startups is Vertica (www.vertica.com) - the product is just brilliant. I would expect in 3-5 years Vertica and some other analytical DBMSes (ParAccel, InfoBright etc.) to became serious players on enterprise market making IBM, Oracle and MS worry about their DBMS revenues.
Palantir [1] does a much better job.
I know TC people read HN, so in all seriousness: how do you choose guest posters?
I like reading TC from time to time but every guest post reads like a 2-page magazine advertorial on why I should do business in Nashville—sponsored by the Nashville chamber of commerce ... It's 1 part information and 9 parts "look at me and my industry, we're awesome"
I definitely didn't intend it to be an advertorial; certainly it may come off that way as there's a lot of "this is how we do it, and this is what we're seeing," but any suggestions on how you see this going differently? Would love any suggestions... aaron@box.net.
-Aaron
When I hear enterprise software I think of all the usual anti-patterns such as big design up front, a smattering of bike shed problems, having to integrate with legacy crap, arbitrary deadlines, no incentive to avoid technical debt, division of work in teams that do not communicate, ivory tower UX / architect / usability people, etc. etc.
Definitely not sexy, not then, not now, and not in while.
- Building the product: Can you build a product for, say a big university, without getting into the uni. and trying things out there? Can you do it from home, from your small laptop and your Internet connection. The same for hospitals. You need access to some resources, but who (the boss/manager) is going to give you permission and for whatever reason?
- Selling: As a bootstrapping startup can you afford the expensive meetings and dinners that managers and PDGs are accustomed to when buying something new for their corporation. Do you think they'll consider a 2x year old guys from somewhere in the world to implement something in their base.
Enterprise Software is not Sexy, but startups that succeed to walk through those two difficulties may have a chance to stand out.
Apparently Google made almost half of that money.
Google's 2009 revenues were $23.7 billion. 47% of their revenues came from the US, and they say
"Advertising revenues made up 99% of our revenues in 2007 and 97% of our revenues in 2008 and 2009."
So of the $24.2 billion made in US internet advertising, $10.8 billion was made by Google.
Official looking document:
http://www.sec.gov/Archives/edgar/data/1288776/0001193125100...
I'm sure I'm not the most experienced here, but I am an IT director in a global enterprise and have ten years experience managing an internal appdev group, as well as owning our messaging, collaboration, and content services platforms/org. If there's interest, I'd be happy to kick off an IAMA to facilitate Q&A from folks who might like to know more about how the vetting process tends to work in a large corporation, or things they might do to wedge their foot in the door.
If this would be useful or interesting, let me know and I'll post.
If your internal app dev group allows telecommute and you have any openings - let me know :)
I agree with your comment regarding most comments here show a lack of understanding of enterprise IT. But I guess that is the fundamental problem for new ventures to enter in the realm. Enterprise software operations on a ecosystem that is archaic and closed.
Maybe not all enterprise software is as necessary as it is made out to be. I'm thinking enterprise portal software here. I really can't stand anything about them.
Anything to add?