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The classic excuse I'm receiving from Virgin Broadband at the moment is "we're currently upgrading the network in your area, there may be some speed disruption for several months." I'm paying for 100mbps, a few weeks back I tested it during one bad spell; I was receiving less than 1mbps.

I was struggling to sync my emails, never mind watch Netflix.

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Not to mention that right now (and in fact for the past 4-5 days) Virgin Broadband is utterly broken.

I get 38% average packet loss over long time windows, and see 2500ms+ roundtrips to the next hop. If this area was served by Hyperoptic, I would have changed more than two years ago.

If my area was merely served by two tin cans joined by a piece of string I'd have changed years ago.

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