> It sucks, but it's better than the alternative (e.g. somebody pilfers all your email and commits identity theft).
That’s what happened to me.
I had a Google account, abandoned since 2012, disabled. A few weeks ago I got an email telling me someone from russia was trying to log in, and this was prevented. The next day, another email – telling me that I successfully logged in from Russia, and had successfully changed the password.
Google offered no way to get the account back.
I had the creation date, a list of every email in the account, the used phone number (although it had since been shut down and recycled), the old password, and control over backup email.
This was not enough, Google left the account in control of the attacker.
I requested through a Google employee friend their internal form to handle this. Also, no success. Instead, they talked with the hijacker.
In the end, I managed to contact the new owner of the recycled phone number, and together with him, I managed to run the account reset procedure, and regain control.
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Conclusion: Google’s account "security" is useless against hijackers, prevents you from getting your account back, and is just a fucking pain in the ass.