Liz spent 6 years enrolled at a community college without getting a degree and then transferred to a school to work on bachelors where she thinks she'll need to spend another 2.5 years. It doesn't really give the details of what happened during those 6 years, but if she was able to stay enrolled for 12 semesters without getting an associate degree there seem to be problems that go much deeper than a lack of resources to go to school.
If the advisors were seriously giving her advice that would prevent her from getting a 2-year degree in 6 years (even allowing for her trying to figure out what she wanted to study) the school should be liable.