Agreed, but also storage requirements I would imagine. Those extra 140 characters add up quick in an environment like Twitter.
It's estimated at 500 million tweets a day. So UTF-8 characters take 1 byte. That's an extra 140 bytes needed per tweet (at the minimum, I'm not positive on how it's stored in the back end if they do ngrams or whatever else to a tweet). So that's 70,000,000,000 bytes. That's... 70GB, right? 70gb per day, that's an extra 24.920 TB of space needed per year. Not a large amount. Hell, I have a surveillance server with more storage than that. But then running analytics against that extra data, ALL THE DAMN TIME. Plus, if going 280 does, in theory, increase usage, then that number would be higher. I'm assuming UTF-8. I think I'm wrong. Might be 16, which then increases it to...6 bytes a character? I should really open a google tab, but I'm too lazy. I already grabbed a calculator. My exercise for the day is met :P
An extra 140 character SEEMS small, but on Twitter scale, that's not a light matter. Shit like that can run away on you fast.
edit: Jesus Christ, yes, I didn't include every single bloody thing. This is just a simple 5 minute example how Twitter scale can have a huge impact on "small" decisions. There's outliers in the average statistics. Not everyone will use the full character limit, frequency changes, etc. Nitpickers man...