I've had great experiences with taxis, but also appalling ones... At least Uber seemed to be trying to solve that problem - shame they decided to solve a real problem while being a shamelessly immoral company.
The behaviour of Uber has been terrible, and it's a shame they don't operate much more like a passenger->service matching system with ratings, rather that operating their own fleet kinda-sorta-maybe (but they're all self-employed!)
Edit: Not just discovery, but transactions as well
How is uber any different?
Don't get me wrong, I know all the shady shit that goes on in this direction with delivery drivers etc, and I expect at some point we're going to end up with a big shift in the rules.
With Uber it's just one of many things that I dislike about them.
http://road.cc/content/news/56999-addison-lee-chairman-airs-...
The Keen Group have always been reliable for us (but could hold similar views for all I know)
(FWIW I'm both and sometimes ride a motorbike or drive a van.)
I have also seen bikes blast through pedestrian refuges during the rush hour
Oh, and don't complain that infrastructure built for cars sucks when used by bikes.