+1. I'll never buy Google hardware again. 6 weeks ago, my Pixel C tablet bricked itself playing Minecraft: Pocket Edition (my guess is that the heat corrupted some of the flash memory). Google agreed to replace it under warranty, but they didn't manage to address the package correctly (they forgot to include some details, like the street, city, zipcode, and state (according to FedEx)).

What followed was 4 weeks of calls to Google support. Each time they promised they would reach out to the "shipping partner" and get it sorted. I was also receiving emails threatening to charge me the full cost of the replacement device because I hadn't sent in the broken tablet yet.

Eventually the package got delivered... back to the Google warehouse. Google wasn't aware of this until I called them up - their system assumed it had been delivered to my house. Another promise to fix the situation - and this time they managed to actually get a package to my house. Only it was a Pixel C Keyboard, not a tablet.

Another call, another promise. It's been over a week now and the latest package has not yet been shipped, it's stuck in the order confirmed state.

So, 6 weeks later, still no replacement. Luckily the tablet is mostly for entertainment, I personally plan to never rely on Google for anything important like making a living.