Back then educators and technical writers knew about pervasive passive voice writing problems. Brad Cox (Objective-C) ran our library and formalized onboarding. These were dark ages. Blog writing was yet to be. We walked people through "Dynamics of Software Development" and handfuls of shorter articles during lengthy onboarding. We shared examples of good writing. Project kickoff automaton was still instruction based and tarball then. We ran an internal early "best practices" Wiki to let people write more. We worked in groups on special projects more than task fulfilment. Group composition was important to clients. Our developers often shared our office space with clients on daily or weekly bases. We did a good job of doing a good job possible for that era. [Edits: typos]