I think those two things (communication and implementation) are what makes Apple's interfaces great. As an example, the iPhone's touch screen is good enough that it almost always does what you expect- which was huge compared to other touch screens at the time the phone was introduced. I remember trying out an LG touch screen in the store, and it felt like using the iPhone screen through a thin layer of mud. Even if their interface was simple and easy to use, a few misinterpreted presses would exasperate new users.
As for communicating features, I think Apple's commercials do a good job of showing how the devices are used. Granted, it's easier to explain interfaces when they are minimal...