This person asks that she "demands answers."
Since when are beggars choosers? Google is free. Did we really expect a different behavior from them?
Boggles my mind how people keep thinking Google is this benevolent entity hovering over us. It's a company, with balance sheets. Nothing more.
I love how Google handles their customers. They just block/remove without any warning, don't respond when asked and reinstate if they have to without any apology or explanation.