Enough people have left Yelp that if there were black programs in place, we would know.
I totally believe that there are some shady salespeople at Yelp that talk about... the implications. But I doubt they actually do sell improved ratings.
I totally believe that there are some shady salespeople at Yelp that talk about... the implications. But I doubt they actually do sell improved ratings.
We do know. Just most people refuse to believe until it happens to them, so Yelp continues to get away with it.
It seems like it would be an easy experiment for somebody to do. Find a local restaurant with some poor ratings. If they want to cooperate, pay a Yelp salesperson to "fix" the problem and see if it goes away. If they deliver, then you have a bombshell article that could go viral.