Taking the line that other phones have the same issue was clever, but in reality it's actually only phones with metal cases that suffer this problem. The plastic cases on other phones (or the "bumper" outer-case in this solution) insulate the user from the circuitry, of course.
What's interesting is that most other top phones (EVO, Nexus One, etc) don't have metal in the cases = no problems. Perhaps Apple needs to realize metal isn't a great material to make un-grounded, wireless, hand-held products from?