Does no one else see something seriously wrong with that?
From what I can tell, it's like being addicted to a drug. You know it's bad, but you can't resist. I have coworkers who have the reception problem who would rather alter the way they hold the phone than return it. Even though they loved their previous iPhones, somehow they can't go back now.
The iPhone 4 makes calls just fine. There are very few people having significant problems — most people seem to be getting better performance and fewer dropped calls with the new antenna design. Those who find it to be faulty can return it; iPhone 4 sales continue to be great, returns are low, users can be found everywhere praising the phone.
And the suggestion that Steve Jobs has an inappropriate amount of power at Apple is utterly absurd. Ask shareholders from the last decade how much they want Jobs put in a cage.