If I didnt bother accepting anything beyond an exact keyword match of something I didnt understand then I was probably a lousy recruiter and likely not worth my paycheck.
If you can't find someone to answer your question, or don't even know how to start to find someone inside the org, what do you do?
I guess my position is that I dislike beating up on people simply for not knowing something that's not common knowledge in their own area of expertise.
As my brother used to say when he was in the Marines in a non-combat position: "They literally pay me to move sheets of paper from the left side of the desk to the right."
I dont make the rules. If your job is procuring or selling a resource and you have little/no appreciation of said resource then you're effectively a spam bot.
Imagine a car salesman said to you "Im a low level guy. I dont really know cars. But I bet you'd look great in this blue one". Does that sound acceptable to you?