I wonder if this thing is used for Uber Eats in Singapore... Because I use User Eats all the time, the estimated time is MASSIVELY inaccurate. It's not even within 30% to be close to actual time.

The estimated time is always less than the actual time, but every minutes the estimated time re-adjusts. By the time it's actually delivered it's about 15 to 20 minutes more than the original estimate.

Note: I'm just complaining because the article uses User Eats as an example and as a service I use often I wonder if this ML Platform is used at all...