I never said I wish to punish them regulatorily. I disprove of such tactics in general.
I said that I (personally) will punish them financially by not buying their products until I can be sure they can provide the level of service that I require.
I said that I (personally) will punish them financially by not buying their products until I can be sure they can provide the level of service that I require.
Tesla's ability to solve this problem will likely be their greatest challenge going forward. They've proven repeatedly that they can get their product and marketing right to get customers. But there's far more to a long-term large scale automobile company than that.
I believe the most rational perspective is trying to look at companies in the context of the development stage they are in. Tesla is a bit unique as they went public fast and made big promises, where they come off as a mature company... when they really aren't.
There's no way to phrase "wait 1+ month for needed, at times limiting, service on a $100,000+ vehicle" as being acceptable in any shape or form, not even "oh well, I guess you're just not an ideal early adopter". Especially as Tesla was claiming their disconnect from the dealership model was a good thing (which I agree upon).