How To Succeed Like Apple
jasonlbaptiste.com
jasonlbaptiste.com
Google didn't copy Yahoo when they created a new search algorithm and a minimalistic search page. Apple didn't copy Microsoft when they focused on design, marketing and on producing most things themselves.
You shouldn't copy others either (only learn from them). Look at, what the big guys are missing instead.
Both are obsessive, borderline compulsive personalities because they focus on one thing, and one thing only: building something that exceeds your expectation.
Everything listed in the article is a by-product of that, not the reason for.
The interesting thing about Microsoft is that they fail whenever they walk outside of their strengths. Moreover they loose resources, time and mind share each time they do something like that. Some may call it a lack of focus, but they seem to aim at mimicking other people's success, and the saddest bit is that they aren't alone.
I read about people who want to be Steve Jobs and companies that want to be like Apple. I wish I could explain to them that you can't do that. You simply can't. Apple was unique. Steve Jobs is unique and so are you. So, why don't you focus on what makes you unique?
People fall down more often when they are pretending to be someone else. I don't know why but in the lure of the siren of success they kill the very bits of them that ensure their success.
What I am trying to say is that perhaps we spend too much time reading into other people's success than to see what is in ourselves. Perhaps that just sets us up for inevitable failure down the road. I can't base my life on the question; "what would Steve Jobs do?". I can't base a company on that either.
P.S. - Awesome article.
I think products like this can only be created when it's a product person that heads the company. It's only when the product is the CEO's baby that enough passion is put into the product to make that magic. Of course, it also needs a bunch of money behind the CEO, because it's only with money that you can make decisions without having to worry about the bottom line during the design phase. Apple couldn't have done what they did without first starting with the Apple I/II. Those weren't magical products, they were just "good enough" to permit the bootstrapping of the Mac.
And, sometimes, your NeXT.
When you experiment a lot, when you don't compromise, risks are higher. Expect some of your ideas to fail. When they fail, learn from them and try again with a better one, not a toned down, safer one.
Rinse and repeat.
The example that comes to mind for me is Microsoft's recent Kin phones: because of the sunk-cost fallacy, they apparently felt like they had to bring something to market, even though everybody apparently knew the product wasn't good. So they made a few bucks back (not many!) from Kin sales, but got a ton of harder-to-quantify negative publicity from this very public failure. If they'd have just killed the project the day before public reveal and done something internally with the lessons learned, they'd be far better off.
To be fair, putting together an excellent company that can compete at the top of one of the biggest industries on Earth is not an easy task, no matter how much good advice you have to work with. However, becoming a better company by taking lessons from the best is something well in the realm of feasibility for many organizations.
You guys are harshing my mellow.
Seriously though... no, adopting some superficial Apple-like guidelines will not make you Apple. But understanding at a conceptual level how Apple does what it does might help.
I think the root of these kinds of comments is what I've come to call "success mysticism" in business. It's the idea that the successful have some mystical thing called "what it takes" that is opaque and cannot be understood. You either have it or you don't. This is bullshit. Success comes from experience, intelligence, hard work, dedication, and a little bit of luck. Only the latter item is at all mystical.
Business is really different from science, engineering, and hacker culture in that it's really really superstitious. People usually refuse to examine the black boxes of success, and when they try they usually draw superstitious and superficial conclusions.
I'm not sure but I may have heard of Zappos, I don't know what it does and I certainly never heard of Tony Hsieh.
Have a clearly defined leader that is not an idiot.
Having a clearly defined leader that is an idiot has the opposite effect. The order of excellence in companies goes: brilliant leader, well managed group, idiot-narcissist in charge (in decreasing order of successfulness).
This paragraph directly contradicts itself. Committees are what you get from "no I in team" corporate collectivist ideology.
Apple has I's in its team: Steve Jobs, and I'm sure a number of their best designers and engineers as well. Apple can make good well-designed un-cluttermongered products because these people have the ability and the courage to say "no, bad idea." Great things are usually the product of one integrating mind. Committees roll balls of junk.
There is no doubt in my mind that when Steve is gone Apple will suck. I'm sure the investors will put some ivy-league MBA apparatchik in charge, and he'll form committees and be very proactive at leveraging their core competencies.
Design is a decisions, decisions that are negotiated are rarely if ever crisp and consistent but rather a trade-off between different opposing views.
That is the point more than whether there is a team. If the team thinks the same way, you don't need to do the trade-off.
Nobody ever built a statue of a committee.
But yes the ability to create design discussion around a common goal rather than peoples opinion is the Holy Grail of successful design.
*disclaimer, I drive one