In the case of Facebook, it's a chicken-and-egg problem: many people that I know will not use another social media platform because nobody else that they know uses it, but nobody else that they know uses it because they don't use it.
In the case of Facebook, it's a chicken-and-egg problem: many people that I know will not use another social media platform because nobody else that they know uses it, but nobody else that they know uses it because they don't use it.
Instead, they started off providing closed social networks for existing groups of users -- colleges, starting with a small number of elite colleges and slowly broadening out from there -- until eventually it became a public social network and the de facto standard at least within the US.
The networks that have attempted from the start to get everyone to sign up have mostly failed. E.g. Google Plus, which had some feature advantages over FB at the time, started out much too ambitiously in my opinion and suffered from a "Potemkin village" issue where (unless you had a circle of friends who all joined it) it felt empty, and I suspect many users never used it more than a few times.
The only recent network I've seen to go the Facebook route is Nextdoor, which at least in my anecdotal experience seems to be becoming a thing. By providing a semi-closed social network based on physical proximity (neighborhoods), it provides immediate value to a new user. I'm not sure of the details of their rollout strategy, but at least at one point they insisted on mailing you a physical postcard in order to verify your address (much like FB's original validation on specific .edu email domains).
Anyway, if anyone out there is thinking of challenging Facebook on the social-network front, I would put some significant thought into the rollout strategy and aim not to compete with Facebook circa 2017, but instead to compete with Facebook circa 2004. As other networks have opened themselves up, there's a constant vacuum at the lower, more-specific, more-exclusive, closed end of the spectrum which provides a lower barrier to entry.
Mostly I appreciate the ability to be parts of different groups, the ease with which you can join groups, and the fact that you can host your own friend group. I realize this isn't Discord's mission statement or intent but it is a position they find themselves in.
When technologies like Matrix [matrix.org] exist and we've had superior dedicated voip programs (mumble et al) for decades there's nothing appealing about discord is the AoL mail of chat clients; great for people with 0 interest in technology, but, why.
Of course, collecting user data is fundamental to providing these services, for FREE - without this, Youtube's algorithm would be awful and Google Maps wouldn't be able to show real time information, and you would be paying for all of the services users want for free.
If it's free, you are usually the product, and information just so happens to be the currency of choice. I very much doubt people would pay for search, maps, youtube, keep, plus, email, translate, android, allo, duo, docs/sheets/slides, chrome, earth...
And many, many more listed here: