This probably has something to do with their desire for IPO. However I don't even know how it will look like when Uber finally opens up their books. I'm only one data point but I get over half the invoices wrongly calculated by Uber since flat fare system started (down to the tax calculation), mostly in my favour, but still.
Again, I'm only one data point, but my usage of Expedia has exponentially fallen since the aforementioned CEO took over. This obviously not a decision to make Uber a better service. This is a bid to sell Uber to a bigger fool on the wall street.
I have no confidence in Travis-less Uber. The war with private car ownership is over. Private cars won.