As a general rule I'd say nearly any business would pay 10k/year for:
- Anything that would offer 2x that (or greater) in ROI
- Anything that would automate or handle routine tasks that otherwise an expensive person must perform (there are many of these if you think about it)
- Anything that saves 10k+ worth of someones time (this is not too hard to identify if you focus on the expensive persons)
- Anything that generates 12k+ of new revenue
- Anything that replaces 10k+ worth of annual contractor/consulting work
- Anything that undercuts competition charging more for the same service, without a degradation in service quality
You probably want specifics, so two areas I often see smaller businesses struggle with are email lists and security/software updates.
There is substantial opportunity in finding new ways to monetize the boring old email/customer list in nearly every industry. I frequently hear small, medium, and even some larger businesses struggle to monetize an email list in any meaningful way, and so instead the primary metric is always about 'engagement' and other buzzword centric statistics that rarely translate into revenue. Private practice doctors and dentists often struggle with this, as do everything from bakeries, app developers, web sites, authors, interest groups, etc. There are many businesses with large customer lists or customer prospects in the form of email lists that make $0 from those lists.
Another is anything related to security, particularly anything that takes a perceived complicated task and makes it easy or handles it outright without any downtime or complication to the end user(s). Whether it's routine client and server software updates, routine security audits, moving web apps/sites to https, maintaining and keeping up with web/email/crm/accounting software updates for small businesses, etc, there is huge opportunity out there for much of this to be a subscription type service rather than expensive periodic consultant or contract work that is often very distracting for the small business to implement.
Anyway, those are just two simple ideas that I see/hear frequent issues with. Usually a focus on something common that already exists but needs improvement will be much easier than trying to do something completely unique.