Ask HN: What software do you use for your company knowledge base?

8 points·Numberwang··9 comments

Also, is it any good?

I'm a fan of keeping it simple.

Markdown docs in a git repo, throw gollum in front of it and you have a wiki anyone can browse and technical people can keep offline copies, even edit offline and push changes later.

We have github repo with a ton of markdown files. Helps with reviews and it is nicely portable.

We also use jira (i.e. quite a lot of information might be stored in deploy notes for particular issues), confluence (mostly product feature discussion/specs) and google-docs (mostly for meeting minutes), but for anything there that is not ephemeral (i.e. just this release/meeting/feature), we move it to our repo.

I know this isn't relevant, Can you tell what are the knowledge base enterprise level softwares available in the market that are widely used?

We just installed openKB, modified it to our needs and deployed it to Heroku in a click - great stuff.

The knowledgebase in ServiceNow & Altassian Confluence are two I use on a daily basis.

Curious to see how you create your "space" in Confluence. I've got the stock one, and I'm having issues trying to delete it. Not sure what to put in its place, but I wanted to remove the stock stuff.

we use media wiki and confluence.

I don't like confluence, it's slow.

media wiki is ok, but it's hard to discover content.

we use WordPress and a plugin called wp knowledgebase. fits the purpose and its free.

A JIRA Wiki.

Could be better

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