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Instead of calling a number and listening to messages one by one you have an inbox and can play/delete them using a UI.

I think we've gotten so used to it we forget just how awful it used to be.

it still is... not every network is willing to pay for the back end to support it.

Well I've never had that on Android here in the UK. I still have to ring my EE voicemail and listen to messages one by one. Thanks for the info.