I love the concept of positive intent since the day I found out about positive intent through another blog post: The power of positive intent[0]. I was always defensive whenever I have to confront with a situation or a person. After I read the article about positive intent, I have been trying not to be defensive and instead, listen to another person first. I think this article "Assume positive intent" really complements the one that I read before.
[0] : https://m.signalvnoise.com/the-power-of-positive-intent-5d5d...