Crucial conversations are moments when (1) opinions vary, (2) stakes are high, and (3) emotions run strong. How to have them, how to recognize when stakes start ramping up and people go into fight-or-flight, how to shift out of that, are all covered.
It starts with oneself and then the important relationships in our lives. Most of us have difficulty with crucial conversations with people we care about and our close relations. If we cannot even share meaning with people close to us, then we have no hope of sharing meaning with strangers.
This is what I have been working on myself. It has been challenging. And though I have not fully mastered it, I see a lot of results and relief.
What would be interesting is reading a discussion by two thought leaders that could happen over email (read: slow medium of communication) and edited to bring out the best of each side. Heat of the moment discussions don't help anyone.
Going to take a look at Crucial Conversations. Thanks!
We have to come at this very directly from the perspective of the outcomes we wish to achieve and those that we wish to avoid ("consequentialism") rather than through some mindless repetition of an ideal that we believe to be sacred ("free-speech is so important"). Free-speech might be important but maintaining peace and achieving good outcomes for all involved should probably be held in higher regard [0] than some abstract principle, particularly when that abstract principle is a shibboleth of the people on one side of an issue but not the other.
[0] I'm talking about people that want to argue about racism and sexism while incidentally subjecting those they're arguing with to the most extreme and potentially toxic people in their group in the name of 'free speech'.
If you don't do this, you'll be starting on the wrong foot.
Also, in order to have a moderate discussion with less shouting, it's not a good idea to have it be a free-for-all where anybody can speak. You need people that are willing to negotiate their beliefs with each other.
This space is not an external space nor is it acheived through policy or code of conduct. This space is an internal space that is created when two or more people genuinely cares about each other despite having differences in opinion.
It follows that, the best way to create safe spaces is to first practice this with people you already have a relationship with, particularly those you have severe disagreements with.