If he doesn't like your site and has a bad day he's going to take you off the internet.
If he doesn't like your site and has a bad day he's going to take you off the internet.
Over time, such capricious terminations could lead to the Board seeking action against the CEO, depending on the impact to the business.
Cloudflare apparently has a legal team, so I have to assume they know whether their terms of service are actually an enforceable contract, but that provision sounds fishy to me.
I certainly hope you're wrong. Because I've "unilaterally withdrawn from" (i. e. "canceled") literally hundreds of contracts, and I don't remember ever giving a reason.
If Cloudflare can cancel the contract at the CEO's whim without needing to prove that the customer has somehow violated some terms of use, then Cloudflare isn't "bound to perform" using Cornell's terminology.
It is not a one time performance like washing a car or shoveling a driveway or buying grocheries. It is a continual term contract where each party agrees to continue going. In these cases, it would be legal to have a clause allowing either party to terminate the contract at any time. Certainly daily stormer was free to stop using cloud flare at any time. And similarly, cloudflare is free to terminate the stormer's account at any time provided they refund the cash. So the contract is not really illusory because both parties still have the obligation to perform, they just don't have the obligation to continue performing.