We do provide sentiment but the main benefit is definitely the themes which form the action items that can be addressed.
We show what areas to improve, not just how people feel (although that is important in deciding)
We show what areas to improve, not just how people feel (although that is important in deciding)
Would you mind please elaborating a little more on how you're thinking about theme-specific sentiment (for the NLP students here :) - is it along the lines of Socher's aspect-specific sentiment or something else?