Taking FogBugz Forward

I'm a current and pretty-long-time (almost ten years?) FogBugz user. Right now I've got both a business and personal account.

Some things I'd like:

- Markdown – I hate 'rich text'; the Copy as Markdown... Chrome extension makes links so easy in GitHub and GitLab

- A case description text field shown at the top of each case and with an edit history; with Markdown, task lists are so easily and nicely kept right up at the top

- 'Cleaner' HTML for Vimium – some of the fancy (JavaScript) page elements don't work with Vimium; I hate using my mouse unless I'm playing a game

I'm planning on (slowly) migrating to GitLab, for both of my accounts. I'm using gitlab.com for myself and we'll host GitLab internally at work. But I'll miss FogBugz's new-case-via-email. In GitLab there's a separate email address for each project and moving an issue between projects is actually closing the original issue and creating a new one (so messier). GitLab also persists in emailing you every comment, which would be fine if I wasn't the person sending the email. FogBugz treats email replies as a separate thing from regular comments.