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1. Not publicly facing yet. We just have a script to collect the data given app-ids. 2. Absolutely. We have customers using it for user research, employee engagement and even refining chatbot accuracy. It is tailored to work best on surveys though, where the context for the answers comes from the question

Hey Shahary,

thanks for the feedback.

Don't have such a plugin, but we do have integrations with Zendesk and SurveyMonkey.

We can analyze pretty much any dataset with text fields. The input is a CSV spreadsheet.

Alyona

Ok, I'm curious to follow where this goes. thanks!