Lenovo ThinkPad X1 Carbon review
theverge.com
theverge.com
I bought a 3rd gen X1 Carbon. Three weeks out of warranty, the display stopped working. The repair took five weeks and they put in the wrong parts, downgrading the CPU and RAM. it took three more weeks for them to even ship a new replacement. On every single interaction I was told something false about the repair process, timeline, shipping, etc - seriously, I kept a log. Every department pointed fingers at every other department, no one (even the "Executive Support" I was escalated to) even claimed to have comprehensive knowledge, let alone actually took responsibility for the process.
Read the reviews. My experience wasn't unusual. Would having no laptop for nine weeks inconvenience you?
I consider myself very fortunate to live 45 minutes away from a Lenovo certified repair shop.
I'm sure service varies, but I always purchase the same day, onsite, four hour warranty option and try to be a little savvy about who the contracted service firm is. You can use Lenovo's website to find the certified repair firms and suggest that your ticket be dispatched to one you want.
I have been buying a new ThinkPad every couple years for about 15 years. I have ambivalent feelings about the newest generations, but still find them to be the most ergonomic and comfortable option for me (TrackPoint, keyboard quality, matte display, extended battery options).
Which it has to be to have space for the ginourmous rj45 plug... (I can easily live with the small dongle to get native rj45 on the x1s)
The 450/60/70 is just a flat slab so it maintains its thickness along its whole surface (although the 460 and 70 cheat and they become thinner about 1 inch before the end, so they look a bit thinner when looked at from the front).
I have a 450 and don't mind it at all.
Edit: Although I wouldn't mind the T470 since one of my previous laptops was a T430 and I love the accessibility of that series.
Now if UPS could just hurry up and deliver the thing I'd be a happy bunny.
- The T460s (and T470s) only has one free RAM slot, the other is soldered on as well.
- You're implying that the X1 has a soldered on SSD, but that's not true, it has a standard M.2 connector for the SSD. Maybe you were thinking about the MacBook...
It's a nice compromise between an ultrabook and a massive brick of a laptop. It is 'cheap', powerfuland easily upgradable but still very portable.
Edit: nvm saw below 14 + 6
My (drastic) solution was to disable the trackpad and fully commit to a keyboard-based workflow (i3wm, tmux, emacs/vim, cvim on Chrome) with occasional usage of the trackpoint.
Unfortunately it was confirmed it's not 4:3, and I think it's very unlikely to be 16:10 instead of 16:9, but I still hope it will be good.
Build quality is spot-on, no issues thus far. Having 2 USB ports and 1 USB C (thunderbolt) is clutch. I use the thunderbolt port to hook up an eGPU with 1070 GTX card. I can finally play some games and edit video.
I really, really, really want a new ThinkPad, but they simply cannot compete with Macbooks. For the record, I am a huge ThinkPad fan, I count 14 thinkpads around me, the most recent one I have being X240. For me, the epitome was X61T. I still have two of those in mint condition. But today, when I buy a laptop it will be a MacBook.
Drawbacks with my choice are at least the size, probably not so good display and just PCIe x2 for the SSD.
There are small annoyances. The software-hardware integration is not on the level where it should be. Pretty much out of the box and for example sleep does not always work - sometimes when waking up all apps are gone. Windows 10 install is not clean, there's Lenovo and Intel stuff hanging there. I dislike for example the Intel popups that I get when changing WLAN. Yes, it is possible to clean up these, but I'd rather not spend time on that. The build in LTE feels a bit unrealiable, it is not there always when computer wakes up and sometimes I'm not able to get connection. Also Lenovo does not provide 1TB SSD that would be compatible with Microsoft eDrive specs, which allow Bitlocker to offload encryption to SSD (which is anyways doing it).
Arch Linux + Gnome 3 + SSD everything feels instantenous.
Only thing lacking is the slugishness if I want to convert an h265 video. But that's understandable.
Battery still lasts whole day (9 cell battery at 68% health).
That should help with the conversion...
https://www.cpubenchmark.net/cpu.php?cpu=Intel+Core+i7-4900M...
I just got the X1 Yoga (i5 7300u, 16GB) and so far haven't had any thermal issues with it.
Performance section: "The comparison of the two Lenovo ThinkPad X1 Carbon 2017 devices shows that the Intel Core i5-7200U can keep up very well with the Intel Core i7-7500U during continuous load. The reason can be found quickly, since the temperature goal of the Core i7 is already reached after a few seconds, so that the performance has to be throttled considerably. Thus the advantage of the supposedly much faster processor drops to a minimum"
Edit: It appears you can pay more to downgrade to an i5 on the high DPI versions.
The main application where I expect to care about sustained load on such a machine is watching movies, and even then I assume modern systems have good enough hardware acceleration that this isn't much of a load.
I have a 3rd Gen, and have several dozen tabs open right now, with no issues, stutter or otherwise. One is playing a video, quite a few are also larger page/webapps (e.g. Gmail, Trello, Github in a large PR). I am have the 1440p version, and am plugged into an external monitor that is at 1440p, which should be further taxing the integrated graphics, but it's not showing. I can't imagine you're coming close to hitting any memory limits with just five or six tabs, so presumably something compute related?
What five to six tabs cause stuttering?
My top spec 15" touchbar MacBook Pro happily locks it's 2.9GHZ CPU to just 1.2GHz after less than two minutes of running anything intensive (including games) and gets too hot to hold in the lap.
(And yes, pattern appears on all MacBooks we have in the company, just at different points. The 2016 locks down the CPU when it reaches about 85 degress C. Even some new iMacs do the same due to inadequate cooling.)
My only complaint is that I had my display replaced 3 (or maybe already 4) times either due to dead pixels, or these white smudges on the screen (these appear to be caused by damage to the LCD). These smudges in particular keep popping up and aren't too uncommon amongst other users either. There's a new one since I last had my screen replaced, but it's fortunately only visible when looking down on the laptop from the top (even then it's hard to see).
With my Retina Macbook Pro I also picked up a Nexus 5X, so I needed a USB-C to USB-A adapter.
With my wife's Touchbar Macbook Pro I need a USB-C to USB-A adapter and a USB-C to HDMI adapter.
Finally, with the X1C, I need none of these.
I have no doubt that USB-C / Thunderbolt 3 are the future, but as a transition laptop, I couldn't be happier.
My wife's laptop was replaced with an Acer. If I were to replace mine today it would probably be with a Dell XPS 15. Only time will tell if these are any better.
I thought that I would regret the Thinkpad keyboard, but the keyboard of the XPS is actually not bad at all (well, the Thinkpad one better, but the XPS is still largely ok for me).
The only thing that I clearly regret are the lack of dedicated Page-up/Page-down keys. This is even ridiculous given there are empty space next to the arrow keys where they could have been put (same place as on the Thinkpad). Well, I can live with that.
Right after the warranty ended the screen has constant flickering and will sometimes turn to straight up static for 5 minutes at a time. moving the laptop hinge doesnt affect this at all which leads me to believe its a motherboard issue rather than a screen or ribbon cable issue. Besides that, the build quality is actually pretty terrible for what one of these costs and the hinge is flimsy and wobbles around when you move the laptop.
I have an older thinkpad from my job which is a great machine but unusuable trackpad-wise due to this design. I use a cheap asus zenbook daily. Would love to have a trackpad-buttons-where-my-thumbs-are lenovo again.
Personally, I mostly use the nub, so the lack of additional buttons below the trackpad doesn't bother me much.
Or setting the entire trackpad to respond to clicks / taps?
When I'm casually browsing, I find it very comfortable to put my thumb on the lower lip of the machine, mouse with my right index finger, and click with my right middle finger.
That resolution (WQHD) in a 14" notebook is way overkill for my late 30-something eyes... FHD looks like a sweetspot... (Also HIDPI does not work that great everywhere)
Also, the X-series are light ultrabooks, not workhorses.
If you want a work-horse take the P-series (take for example the P70, which is much larger and heavier, but is a beast).
A quick reinstall of windows combined with installing only the lenovo solution center (or whatever it is called today) fixes the crapware problem... (or install of a linux)
I am an extremely happy user with the given limitations... I do dev work, basic graphics work, database tuning/queries on it with no prolems....
I agree with the subject of the article, the X1s are done right.. even if I didn't actually read it (yet)..
I also know still-happy users on gen1 and gen2 (I had a W-series there myself)...
Works extremely well, even the fractional scaling.
I know I lose battery because of the res, but it's pretty much worth it.
The screen is Amazing though I only realistically use browsers, sublime and a pile of xterms.
PPI wise FHD at 15" is almost same as my 2k 32" ultra wide at my desktop, and I'm supremely happy with it.
- They confine better specs to the touchbar models, which I would tolerate (not love) if it had the decency of starting after the ESC key. As it is, it's an abomination which must die, die, die.
- They give you USB-C ports (yay) at the expense of leaving you with zero USB-A ports (nay).
- They supply you with a low spec charging cable, indistinguishable from a high spec one
- They took away MagSafe which I love and has saved my laptop
- They took away the SD slot (but left the headphones jack? While arguing in favor of its removal on the iPhone? A bit inconsistent?)
- They massively bumped prices, making it considerably less appealing from a price/specs ratio perspective
- ...and they max out at 16GB just as you criticized the Lenovo.
The other things you mentioned are definitely annoyances I run into occasionally with my MacBook Pro.
> - They supply you with a low spec charging cable, indistinguishable from a high spec one
What do you mean? My laptop came with an 87W charger and a cable that works fine with it.
>What do you mean? My laptop came with an 87W charger and a cable that works fine with it.
The supplied USB-C cable only supports USB-2 data speeds (480Mbps). If you want to achieve USB-3 or 3.1 speeds (either 5Gbps or 10 Gbps), while still having the full 5A charging current supported by the 87W charger, you need to buy this $12.99 cable from monoprice: https://www.monoprice.com/product?p_id=24285
We're talking a laptop which can be configured between $2500 and $4100 and you need to go buy a better cable for it. I'm sorry but this is not the Apple I used to love.
The X1 is fantastic because it's a matte finish.
I really wish more laptops used a matte finish.
It's so much easier on the eyes (due to lack of reflection).
The warranty doc says:
What Does this Warranty Not Cover? On-site service/repair, ....
So no on-site for the danish models (there is some mentioning of on-site as an addon, but no prices)... And the "full amount back + keep laptop" sounds to good to be true..
I'm not a sales rep, check where you can get the warranties you need. My supplier includes 3 years on site standard.
How does Linux run on it?
I run Windows 10 and haven't installed Linux so far, but the hardware seems very standard. If you are interested I can try an Ubuntu Live Stick later.
Information is dated, though; I have no idea if it's still relevant to modern X1 Carbons (or to modern macOS versions).
I had a ThinkPad Edge E525 for many years and I was quite happy with it for the price. I finally decided to upgrade later this year mostly because of how I had (unintentionally) physically abused the machine over the years. But I still think the Edge series was pretty nice.
I don't know what you mean - my pretty old laptop has an i7 with four cores and eight threads - an I7-4870HQ.
You can get 4 core CPUs in larger laptops where the i5 is 4 core, 4 thread and i7 4/8. Similar to desktops.
And some laptops do come with more cores — my 2014 Thinkpad has 4.
Compare the i3-6100U to the i7-6500U - both skylake ultra-low-power CPUs [1]. The i7 has about 30% faster effective clock speed (plus the turbo boost, which gives a small jump in clock speed when necessary, which can reduce battery usage) and 25% more cache. But another i7 model, the i7-6550U, has better graphics, even faster turbo boost, and a bunch of "Pro" Intel features that neither of the others have. Move up to the i7-6700HQ and now you have two additional cores, incredibly faster performance, even more cache, and higher limits up the wazoo.
Of course, newer microarchitectures may have have more optimal code paths, slightly higher clocks, smaller dies, better graphics, and use less power. So an i5-7200U may have better performance, similar features, and use less power than an i7-6500U [2].
[1] http://cpu.userbenchmark.com/Compare/Intel-Core-i3-6100U-vs-... [2] http://cpu.userbenchmark.com/Compare/Intel-Core-i5-7200U-vs-...
https://en.wikipedia.org/wiki/List_of_Intel_Core_i7_micropro...
Also not really applicable to this review, but if you want a machine with say 32gb of RAM, that requires a bit higher of a processor.
Some subtle features of this gen-5 laptop that may not be apparent:
- The audio jack creates no hiss. If you used Thinkpads in the past with sensitive headphones, you'd hear a buzzing noise. The Macbooks never did that and this is the first Thinkpad that is a silent audio jack.
- You can spill water on the keyboard and it'll just flow though.
- Seriously best keyboard in class compared to all other ultrabooks. I really don't like the Macbook keyboard design... the depth on keypress is too shallow and it doesn't have the nice bounceback effect of the Thinkpads.
- Battery life is around 6-7 hours, which is long lasting ThinkPad finally.
I think the build quality of Thinkpads is way more functional and utlitarian than Macbooks. I like the matt screen of Thinkpads more. The touchpoint to use your index finger to move the mouse lets you keep your hand in the typing position. Fingerprint sensor is fast and works well.