The Queen does not personally take away my rubbish, or lay the city water pipes. The government pays people to do that, and private contracting is one way of organising that. State-owned corporations (or whatever you want to call them) are other.
Sure there are opportunities for rent-extraction by contractors. But the same opportunities exist for bureaucratic empire builders and public-sector unions.
I'm pretty sure a government internet service would beat Comcast, and likely force all ISPs to up their game quickly.
Monopoly on contracts is my issue with purely a state-owned approach. Some well-run countries do seem to make it work though.
the point is that if it were only a gov't service, that ISP would be just as bad as comcast. The problem is not due to it being gov't or not, but due to lack of competition!
Sure, it's just one data point.
Typically, the employees are contractors. Some of them might still be in date for some of their professional qualifications, some of them might be years or even decades from their last professional military refresher. I'm sure they can get by swapping tips and visiting gunranges, but it can't compare to spending nine months of the year on exercise or deployment.
Regulation should determine the minimum number of competitors a market should have (N).
Say there are 5 companies bidding for service (each targeting 1/N of the market).
* 100 for 1/N
* 120 for 1/N
* 125 for 1/N
* 150 for 1/N
* 200 for 1/N
The lowest N bids win, the less expensive winners receive some percentage of the difference between the highest rate and their rate as a bonus. (Which could be 100%, could be 0%, I feel 1/N % is fair)
I also think that N should be targeted based on the type of work. Things which require /many/ bodies, like utilities, construction/repair, etc should favor far more successful businesses within a market. Things that require more substantial investment of resources should be more tightly regulated; vertical and horizontal integration (but not public feedback loops such as 'it would be really beneficial if your processes were nicer for this type of target') should be broken up where-ever possible.
Most crucially the regulating bodies should be thin. They should have extremely clear mission statements. They should also be directly accountable to, and elected by, the public. That process should not have the defects of today's elections, no artificial sub-regional representation and no pre-election filtering of choices (other than, perhaps, a minimum signature requirement to get /on/ the ballot).
Basically we all know the government is not as efficient as the private sector at performing lots of tasks. It turns out the government is especially bad at contracting out large government services.