Re: The ATM point. The evidence they cite is this graph [1]. I'm not sure that this is a compelling graph. Sure the number of tellers has been growing, but it's been very slow growth. Meanwhile, ATM's have been skyrocketing in popularity. One could easily argue that teller job creation was heavily impacted by ATM's, but offset by overall population growth.
[1]http://www.aei.org/publication/what-atms-bank-tellers-rise-r...