I'm sorry to hear that :( Do you prefer free trials, paid-only, or some other model?
At this point I'm totally burnt by commiting my data to free/freemium saas products that end up shutting down a year later, just want to pay for good service and have a bit of hope that it stays afloat.
Jokes aside, i'm of the opinion I'd allow free use with severe scale limitations - more or less what bitbucket did/does with private repos.