>All< of them are fake
>All< of them are fake
That's the most annoying thing about Amazon. Even if you report obviously counterfeit item, they still continue to sell it. I don't get it, how this can be legal and why nobody sued them yet? Compare that to draconian DCMA actions, where the slightest suspicion can get your site blocked for good..
If Amazon is notified of a counterfeit Product, the correct action is NOT to remove the Product. There's no reason to think that there's anything wrong with that SKU (it's got the right description, part#, media assets, reviews, and everything).
The problem is the SellerItem - they ought to do something about the naughty seller who's trying to pass off the counterfeit item as if it's the actual Product.
Thus, even if Amazon nukes the offending Seller, the Product will still appear on the site. But one would hope that the offending seller is not listed as one of the choices for fulfilling the order.
Now, Amazon's apparent willingness to treat on-hand inventory from all Sellers as fungible is another problem...
This will blow up in their face when a bunch of preschoolers die when a fake iPad charger or battery burns the school down.
Really?
because that is what Amazon is, an online shopping mall
With other categories that Amazon decided to care about, like toys during Christmas, they put controls on who can sell them and has qualifications to make it harder for a bad seller to just reappear.
In a major category like headphones and power supplies, the company takes a Casablanca style "we're shocked that there is counterfeiting going on here!", although it's not credible that genuine product could be sold at the price points they are selling for.
I bought some tripod mounts for a VR rig - some of the reviews said they were plastic, some said metal, some said the quality was good or bad, etc. I rolled the dice, and got metal ones that smelled so badly of gasoline that I couldn't keep them in the house. Ended up buying some name brand, that at least had predictable quality.
There are lots of things that Amazon could do to counter these issues. Just look at what they are doing for Prime and 'sold by Amazon' - there is a big checkbox when searching to only show prime-eligible items, and when looking at the list of sellers, amazon is shown prominently with different graphics. They could easily do the same things for verified owners of products, so that OEMs could sell on Amazon and customers could be sure they're buying a genuine article.
If it were truly an insoluble problem, why are there no 'Amazon Basics' counterfeits on the market?
Which is a problem because how can they hold the seller accountable when they co-mingle items?! They need to barcode and track every item sent in for co-mingling so they know exactly who to punish.
ADD: If the items are co-mingled and I send in a legit item, another seller sends in counterfeits, a buyer chooses my offering because I sell it for less or because I get better reviews, but the item is fulfilled by Amazon, and Amazon just grabs a random item from the SKU bin and sends the buyer the counterfeit item, there's a possibility that I get punished and blamed for something out of my control. Yes, I could pay more to not co-mingle but why should I have to pay to solve Amazon's problem? They either need to track all items sent in or require non co-mingling for everyone.
As of now there's no extra charge to not commingle. There was a bonus offered last year to commingle, but not currently.
But basically they keep different inventory in different bins so they know who to blame if there's an issue. Just because they're shipping my goods for your sales doesn't mean they can't track whose goods it was.
That's how they make money. 8 out of 10 people won't report or can't spot a fake product. They are playing odds here.