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I used to think that, but AirBnb's success seems to be a huge counterexample.

There are occasional problems caused by that subset of people taking advantage, but that hasn't stopped AirBnb's growth.

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I'm curious what you would have expected self-serving airbnb users to do that they apparently are not?

Yes, it has not stopped them but initially they had the same attitude, that all people are good. After some hosts started to complain that guests were trashing or robbing their place AirBnb started to offer insurance to hosts and deposits from guests.

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